Operator file · Tandem skydiving

Skydive Dubai: operator file and fact check

One company, two dropzones: Palm Jumeirah by the sea and the Desert Campus on the Al Ain road

  • Palm: AED 2,749
  • Desert: AED 2,199
  • Ages 18 to 75
  • Regulator: UAE GCAA

Short answer

Skydive Dubai LLC, part of Shamal Holding, sells every tandem jump in Dubai, from the Palm Dropzone and the Desert Campus. Check your weight and BMI against its limits before paying: failing the weigh-in at check-in means no jump and no refund.

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  • Skydive Dubai at The Palm with Photos & Video
    Our pick

    4.8 (2,059)Tandem skydiveHeadout

    Skydive Dubai at The Palm with Photos & Video

    • Exit at 13,000 ft over the Palm Dropzone, then 60 seconds of freefall at 120 mph
    • Photos of the jump and a 3-minute edited video are included, plus insurance
    • Women up to 90 kg (BMI 27.5), men up to 100 kg (BMI 30); the ticket is non-refundable

    from

    AED 2,749 $749

    Check availability

    on Headout

    • Non-refundable
  • Skydive Experience at The Palm with Photos & Video

    4.9 (1,983)Tandem skydiveGetYourGuide

    Skydive Experience at The Palm with Photos & Video

    • Tandem skydive at The Palm, listed at about 1 hour on GetYourGuide
    • Altitude of 13,000 ft, then 60 seconds of freefall at 120 mph
    • Photos and video are in the ticket; check the weight and BMI limits before booking

    from

    AED 2,749 $748

    Check availability

    on GetYourGuide

  • Skydive Dubai: Tandem Skydiving Experience at The Palm

    4.8 (399)Tandem skydiveKlook

    Skydive Dubai: Tandem Skydiving Experience at The Palm

    • Tandem skydive with an instructor at the Palm Dropzone, run by Skydive Dubai
    • Photos and video of the jump are included in the ticket
    • Weight limits: women up to 90 kg (BMI 27.5), men up to 100 kg (BMI 30)

    from

    AED 2,749 $748

    Check availability

    on Klook

    • Price checked 15 November 2026

Fact-check sheet

8 checks against the operator’s own website and public records, 15 November 2026. Not a rating.

  • Regulator or licence namedYesFooter says "Member of the GCAA"; GCAA accident reports confirm a Parachute Approved Organization approval
  • Prices publishedYesAED prices for both dropzones, with and without video, plus add-ons and walk-in fees
  • Age & weight limits statedYesAge 18 to 75, weight and BMI by sex, weighed in clothes and shoes, health rules
  • Cancellation terms clearYesFull refund with 24 hours' notice by email; under 24 hours the penalty equals the jump price
  • Weather policy statedYesStandby, then reschedule or refund; agency bookings are refunded by the agency
  • Photo / video terms clearYesStandard video and photos by a separate camera flyer, sent within 48 hours
  • Exact location publishedYesBoth dropzones with address, days, hours and phone
  • Bookable on Headout / GYG / KlookYesIts refund policy covers agency bookings; sold on Headout, GetYourGuide, Klook

8 yes · 0 no · 0 unclear

Operator file

Website (not linked)
skydivedubai.ae
Company
Skydive Dubai LLC, commercial registration 640997, Dubai; parent organisation Shamal Holding
Base
Palm Dropzone, Al Seyahi Street, Dubai Marina; Desert Campus, Al Ain-Dubai Road (E66), Margham
What it sells
Tandem skydives at both dropzones, jumps for licensed skydivers, the AFF course, Inflight Dubai wind tunnel; gyrocopter listed as temporarily closed
Published prices
Palm AED 2,749, Desert AED 2,199 with video and photos; without media AED 2,449 / AED 1,899 (their site, November 2026)
Age & weight
Age 18 to 75 (doctor's form from 70); women 90 kg and BMI 27.5, men 100 kg and BMI 30.0
Days & hours
Palm Thursday to Monday 7:00 to 11:00; Desert Wednesday to Sunday 7:00 to 14:00
Cancellation
Full refund with 24 hours' notice by email; reschedule online up to 24 hours ahead; under 24 hours the penalty equals the jump price
Licences & affiliations
UAE General Civil Aviation Authority (GCAA), Parachute Approved Organization approval
Ratings (seen on)
Tripadvisor 4.5 (2,984 reviews) as shown on Visit Dubai; Headout 4.8 (2,059); GetYourGuide 4.9 (1,983); Klook 4.8 (407); seen November 2026
Sold on
Headout, GetYourGuide, Klook, Platinumlist

From the operator’s own website and public listings, checked 15 November 2026.

Two dropzones, two prices

Skydive Dubai is one company with two sites. The Palm Dropzone sits by the sea at Dubai Marina, and you land beside Palm Jumeirah. The Desert Campus is on the Al Ain-Dubai Road at Margham, outside the city, and is also the base for licensed skydivers and the school. Both jumps are sold as "up to 13,000 ft".

Palm Dropzone Desert Campus
Address Al Seyahi Street, Dubai Marina Al Ain-Dubai Road (E66), Margham
Open (contact page) Thursday to Monday, 7:00 to 11:00 Wednesday to Sunday, 7:00 to 14:00
With video and photos AED 2,749 AED 2,199
Without media AED 2,449 AED 1,899

Prices published by Skydive Dubai, checked November 2026. The "From AED 2,449" at the top of its tandem page is the Palm jump without photos or video, which you book through the reservations team, not online. The Palm price changes with the season: archived copies of the page show AED 2,499 in the summers of 2025 and 2026. The Desert Campus is the honest saving, AED 550 less for the same package. See Palm vs Desert.

What the ticket covers

The standard package includes accident insurance and a video and photos filmed by a separate camera flyer, sent within 48 hours. Your booked time is your arrival time, and the operator asks you to plan three to four hours on site. The limits are strict: age 18 to 75, with a doctor's form from 70; women up to 90 kg and BMI 27.5; men up to 100 kg and BMI 30.0, weighed in clothes and shoes. Check yourself on our requirements page first.

Refunds: direct versus a platform

Booked direct, you get a full refund if you cancel by email at least 24 hours ahead. Under 24 hours, the penalty equals the cost of the jump. There is no refund for failing the weigh-in, arriving late, or drinking or scuba diving within 24 hours. Payments are valid for 12 months. If weather cancels the day, you choose between a new date and a refund. If you booked through an agency, the policy says the refund comes from that agency. Headout's Palm ticket cannot be cancelled at all, only rescheduled. Where to book compares the channels.

The 2026 suspension

By 8 March 2026 Skydive Dubai's site said tandem and gyrocopter flights were suspended "in line with official guidance". GCAA Safety Decision 2026-03, Issue 02, dated 27 March 2026, suspended approvals for drones, light sport aircraft, balloons and specialised operations, naming parachute operations and skydiving. It gives "prevailing circumstances affecting national airspace safety and security" as the reason. Gulf News reported on 20 April that aerial sports had been grounded during the regional conflict, and on 24 April that Skydive Dubai had resumed, with the Palm Dropzone open Friday to Sunday at first. In May, a Shamal executive told Gulf News it had moved to five days a week. We did not find the GCAA document that lifted the suspension. The Inflight Dubai wind tunnel stayed open.

Regulator and accident record

Skydive Dubai flies under a GCAA Parachute Approved Organization approval. The fatal accidents we found in GCAA reports and the press involved licensed solo skydivers at the Desert Campus, not tandem passengers. Each one is listed with its source on our safety page.

Questions people ask

Who owns Skydive Dubai?
The website belongs to Skydive Dubai LLC, a Dubai limited liability company, and names Shamal Holding as its parent organisation. The National reports that it was founded by Emirati skydiver Nasser Al Neyadi.
Is Skydive Dubai open now?
Yes. On 15 November 2026 its site published opening hours for both dropzones and sold tickets. Operations stopped in spring 2026 under a GCAA suspension and resumed in late April.
Why does the site say "From AED 2,449"?
That is the Palm jump without photos or video, which you book through the reservations team, not online. The standard Palm package with media is AED 2,749.
Is it cheaper to book Skydive Dubai direct?
No. When we checked, the platforms charged the same price converted at the fixed dirham-dollar rate. What differs is the refund rule, set out on our page on where to book.
Can I get my money back if I fail the weigh-in?
No. Skydive Dubai does not refund customers who do not meet the age, weight or BMI rules, and it weighs you in your clothes and shoes.
Is Skydive Dubai the only skydiving company in the UAE?
It is the only one selling tandem jumps that we could confirm as operating. Abu Dhabi Skydive says it is temporarily closed with no reopening date.

Read next

All operator files

Sources

  1. skydivedubai.ae — Prices for both dropzones, limits, refund rules, safety statement
  2. skydivedubai.ae — Addresses, operating days and hours, gyrocopter status
  3. skydivedubai.ae — Refunds, weather cancellations, agency bookings, 12-month validity
  4. skydivedubai.ae — Media package, time on site, walk-in fees, payment methods
  5. skydivedubai.ae — Legal entity Skydive Dubai LLC
  6. skydivedubai.ae — Parent organisation Shamal Holding (structured data); footer "Member of the GCAA"
  7. gcaa.gov.ae — GCAA Safety Decision 2026-03, Issue 02, 27 March 2026
  8. gcaa.gov.ae — GCAA report: Parachute Approved Organization approval
  9. web.archive.org — Archived operator notice of the 2026 suspension
  10. gulfnews.com — Gulf News, 20 April 2026: aerial sports grounded during the regional conflict
  11. gulfnews.com — Gulf News, 24 April 2026: operations resumed, Palm initially Friday to Sunday
  12. gulfnews.com — Gulf News, May 2026: move from three to five operating days
  13. thenationalnews.com — The National, December 2025: founder, tandem jump volume
  14. visitdubai.com — Tripadvisor badge with rating and review count

Prices, ratings and review counts: Headout, GetYourGuide, Klook, refreshed daily.