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Short answer
Every channel sells the same Palm Dropzone jump at the price Skydive Dubai sets, so you choose by terms, not by money. Booked direct, you get a full refund if you cancel at least 24 hours ahead; the Headout ticket cannot be cancelled, only moved up to 24 hours ahead.
Pick a date
Live availability from Headout. You finish the booking on headout.com.
4.8(2,059)Headout
Skydive Dubai at The Palm with Photos & Video
Exit at 13,000 ft over the Palm Dropzone, then 60 seconds of freefall at 120 mph
Photos of the jump and a 3-minute edited video are included, plus insurance
Women up to 90 kg (BMI 27.5), men up to 100 kg (BMI 30); the ticket is non-refundable
Full amount at booking (Palm Dropzone)When booking a tandem skydive for the Palm Dropzone online, you need to pay the full amount to confirm your reservation and check-in time.skydivedubai.ae · checked 15 November 2026
Cancel booked direct
Full refund by email, 24 h or more aheadIf you need to cancel your skydive, simply let us know by email school@skydivedubai.ae or info@skydivedubai.ae at least 24 hours in advance, and we’ll be happy to provide a full refund.skydivedubai.ae · checked 15 November 2026
Late change
Under 24 h costs the price of the jumpCancellations/ reschedules under 24 hours in advance will incur a penalty fee equivalent to the cost of the jumpskydivedubai.ae · checked 15 November 2026
Validity
12 months from purchaseAll tandem payments are valid for 12 months only and are non-refundable past the expiration date.skydivedubai.ae · checked 15 November 2026
Weather refund on agency bookings
Claimed from the agencyAdditionally, if skydiving operations are cancelled for the day and the customer is eligible for a refund, the customer must contact the agency for a refund.skydivedubai.ae · checked 15 November 2026
How far ahead
Calendar usually open 1–3 months aheadYou can typically book your tandem skydive adventure one to three months in advance.skydivedubai.ae · checked 15 November 2026
How the day runs
Check the limitsWeight, BMI and age are checked at the dropzone; failing them loses the money
Pick a dateUse the date box above; the Palm Dropzone runs Thursday to Monday mornings
Pay in fullThe full amount confirms the booking; there is no deposit
Check the nameType it exactly as in the passport or ID you will bring
Keep the confirmationThe partner voucher, or the operator's email with its Manage Booking link
Arrive at the booked timeIt is your check-in time, not your jump time; plan 3–4 hours
Four ways to book, compared
The jump is the same on every channel: a tandem at the Palm Dropzone with the standard video, photos and insurance. What changes is who holds your money and what you can change later; the amounts themselves are on the price page.
Headout
GetYourGuide
Klook
Direct with Skydive Dubai
What you pay
Price on the card above
Price on the card above
Price on the card above
AED 2,749, published by Skydive Dubai (checked November 2026)
Cancel
Not possible, per the listing
Shown on the listing; read it before paying
Shown on the listing; read it before paying
Full refund by email, 24 h or more ahead
Reschedule
Up to 24 h before
As the listing states
As the listing states
Manage Booking link, up to 24 h before (groups 72 h)
Name
Must match the passport; AED 300 per change at check-in
Use your passport name
Use your passport name
Bring a government photo ID
Voucher
Headout confirmation voucher
Platform voucher
Platform voucher
Confirmation email
GetYourGuide and Klook block automated reading, so we could not copy their terms here. Their cancellation line is printed near the price on each listing. Read it before you pay.
Headout's listing also warns that your final slot can move by 60–90 minutes from the one you chose. The same listing says flights run seven days a week. The operator's contact page says the Palm Dropzone opens Thursday to Monday, 7:00 to 11:00, and is closed on Tuesday and Wednesday. Plan around the operator's days, listed for both dropzones on location and timings.
What "non-refundable" really means
Some rules are the same on every channel:
Weather or an operator cancellation: you choose a new date or a refund. On a platform booking, you claim the refund from the platform.
Your own reasons: you get no money back if you are late, do not show up, have drunk alcohol, or fail the age, weight or BMI check. The same applies if you went scuba diving in the 24 hours before. You are weighed in your clothes and shoes. Check the limits before you pay.
Late changes: booked direct, a cancellation or move less than 24 hours ahead costs the full price of the jump.
Travel costs: Skydive Dubai does not pay for flights, visas or hotels lost to a closure.
On Headout, "non-refundable" means you cannot cancel for money back. You can still move the date up to 24 hours ahead. A payment stays valid for 12 months from purchase.
Rescheduling
Booked direct, use the Manage Booking link in the confirmation email. If it fails, email info@skydivedubai.ae at least 24 hours ahead. On a platform, change the date in your booking there. If wind cancels your day, the operator gives you priority on the waiting list, where it applies. Book the jump early in your trip, as the operator advises, so you have days left to move it.
What to bring and how early to book
Skydive Dubai asks for a valid government photo ID, such as a passport, national ID or driving licence. Agent listings are stricter: Visit Dubai Experiences asks for the original passport, with a name that matches the booking. Bring your passport if you booked through a platform. Bring a doctor-stamped Declaration of Fitness if you are 70 or older, or have a listed medical condition.
The calendar usually opens one to three months ahead. The operator does not publish how fast dates sell out. If your date is full, you can join the daily waiting list at the dropzone or look at the Desert Campus.
Questions people ask
Are Skydive Dubai tickets cheaper on any website?
No. Skydive Dubai publishes AED 2,749 for the Palm Dropzone jump with video, photos and insurance (checked November 2026), and the partner cards above show that same amount converted to your currency. No genuine promo codes exist; see offers for what can save money.
Can I buy a ticket at the dropzone on the day?
Only through the daily waiting list, which you join in person. If you get a turn, you pay a walk-in fee of AED 300 on top of the jump; at the Palm Dropzone a limited number of priority slots cost AED 700 extra.
Is Skydive Dubai open now?
The UAE regulator suspended skydiving in March 2026 and Skydive Dubai reopened in late April 2026. On 15 November 2026 the operator publishes opening hours and sells jumps; the Visit Dubai page still showed an old closure notice that day.
Is there a buy one get one free offer?
Gulf News reported one at the April 2026 reopening: from 24 April to 3 May, UAE residents booking the Palm Dropzone got a second jump for a friend. No such offer was on the operator's page on 15 November 2026.
Can I give my ticket to someone else?
Headout's listing says tickets cannot be assigned to another person and charges AED 300 per name change at check-in. The operator does not publish a transfer rule for direct bookings; its gift certificates are for personal use.
What happens if the weather cancels my jump?
You choose between a new date and a refund. If you booked through a platform, the refund comes from that platform, not from Skydive Dubai.
